Does Your Office Accept Any Medical Insurances?
At the present time our office accepts Aetna, Blue Cross, some University of Utah health plans, PEHP, Cigna, some Select Health plans and Medicare.
What If You Are Not Sure If You Have Chiropractic Insurance Coverage?
If you are not sure if you have medical insurance, please call your insurance company. Their phone number is on the back of your insurance card or on the back of the insured’s insurance card.
Why Do You Need To Call Your Insurance Company Before Scheduling Your New Patient Visit?
So that you, the patient, understands what chiropractic services you are entitled to and what your financial responsibilities would be.
What Questions Do You Need To Ask Your Insurance Company?
- Do you have chiropractic coverage?
- How many chiropractic treatments are you entitled to?
- Do you have a co-pay or co-insurance? What is it?
- Do you have a deductible? What is it? How much has been met? How much is remaining?
- How many chiropractic sessions are you allowed? How many chiropractic sessions have been used for your current calendar year?
Do You Need An “Authorization” To Receive Chiropractic Care?
You would need to call your insurance company to ask if an “authorization” is needed for you to receive chiropractic care. Your insurance company will ask you the reason that you want chiropractic care; it may be for headaches, neck pain, arm pain, back pain, leg pain, foot pain, a different pain in your body, stress, anxiety, injury, trauma. The phone number that you need to call is on the back of your most current insurance card.
Whose Insurance Card Do You Need To Bring To Your New Patient Visit?
You need to bring the “insured’s” insurance card. You must also know the “insured’s” exact name, address, date of birth and phone number in order for your insurance claim to be processed, otherwise your claim may be denied.
If You Have An Insurance Card Does It Guarantee Insurance Coverage?
No; that is the reason why you need to call your insurance. It is also advised that you write down the name of the representative that you spoke to along with the representative’s phone number and extension, so that you can contact the representative if there is a problem with your insurance claim.
Will Your Office Submit A Claim To Your Insurance Company?
Yes; but only if all your insurance information is exact.
What If Your Claim Is Denied By Your Insurance Company?
You would need to call your insurance company and find out why your claim was denied and resolve the issue. It’s not a wise decision to think that your insurance will pay for all your services.
Does Holistic Chiropractic & Wellness Perform X-Rays In Their Office?
No; because x-rays are not always needed. Our office will submit an x-ray request to a near-by imaging clinic. The clinic will call your insurance to see how much your insurance pays and what would be your responsibility. There are cash / credit card discounts to have imaging performed. Then you can decide if you want to have the x-rays performed.
What If You Need An MRI performed?
An MRI can be ordered as well, if one is needed.