Does Your Office Accept Any Medical Insurances?

At the present time our office accepts Aetna, Blue Cross, some University of Utah health plans, PEHP, some Select Health plans and Medicare.

What If You Are Not Sure If You Have Chiropractic Insurance Coverage?

If you are not sure if you have medical insurance, please call your insurance company. Their phone number is on the back of your insurance card or on the back of the insured’s insurance card.

Why Do You Need To Call Your Insurance Company Before Scheduling Your New Patient Visit?

So that you, the patient, understands what you are entitled to and what would be your costs.

What Questions Do You Need To Ask Your Insurance Company?

  • Do you have chiropractic coverage?
  • How many chiropractic treatments are you entitled to?
  • Do you have a co-pay or co-insurance? What is it?
  • Do you have a deductible? What is it? How much has been met? How much is remaining?
  • How many chiropractic sessions are you allowed? How many chiropractic sessions have been used for your current calendar year?

What If Your Deductible Has Not Been Met?

You would be responsible for paying about a $105.00 for your new patient visit, because your medical insurance does not pay our office anything until your deductible has been met. If after your Explanation of Benefits (EOB) has been received which usually takes about four weeks, if there is money that our office owes you, a check will be written to you, and likewise a patient may owe our office additional monies.

Do You Need An “Authorization” To Receive Chiropractic Care?

You would need to call your insurance company to ask if an “authorization” is needed for you to receive chiropractic care. Your insurance company will ask you the reason that you want chiropractic care; it may be for headaches, neck pain, arm pain, back pain, leg pain, foot pain, a different pain in your body, stress, anxiety, injury, trauma. The phone number that you need to call is on the back of your most current insurance card.

Whose Insurance Card Do You Need To Bring To Your New Patient Visit?

You need to bring the “insured’s” insurance card. You must also know the “insured’s” exact name, address, date of birth and phone number in order for your insurance claim to be processed, otherwise your claim may be denied, and then you would be responsible for the visit.

If You Have An Insurance Card Does It Guarantee Insurance Coverage?

No; that is the reason why you need to call your insurance. It is also advised that you write down the name of the representative that you spoke to along with the representative’s phone number and extension, so that you can contact the representative if there is a problem with your insurance or claim.

Will Your Office Submit A Claim To Your Insurance Company?

Yes; but only if all your insurance information is exact.

What If Your Claim Is Denied By Your Insurance Company?

You would need to call your insurance company and find out why your claim was denied and resolve the issue.

Does Holistic Chiropractic & Wellness Perform X-Rays In Their Office?

No; because x-rays are not always needed. Our office will submit an x-ray request to a near-by imaging clinic. The clinic will call your insurance to see how much your insurance pays and what would be your responsibility. There are cash / credit card discounts to have imaging performed. Then you can decide if you want to have the x-rays performed.

What If You Need An MRI performed?

An MRI can be ordered as well, if one is needed.