As a new new patient you may a few questions?

Frequently Asked Questions


Is Holistic Chiropractic & Wellness accepting new patients?

Yes, and oftentimes there can be same day appointments for you, or appointments available depending on your schedule. Dr. Bob’s schedule is flexible to accommodate your needs.


What are the office hours of Holistic Chiropractic & Wellness?

  • Monday through Thursday 10 am to 6.30 pm.
  • Friday 10 am to 4 pm.
  • Saturday & Sunday “by appointment” only; from 11 am to 2 pm.
  • To schedule an appointment call Dr. Bob at 801-230-0166, or leave Dr. Bob a confidential, voice message at 801-230-0166.


How long is a new patient appointment and a follow-up appointment?

Your new patient appointment is approximately 60 minutes. If you are involved in a car accident slightly longer, and follow-up appointments are about 35-45 minutes.


How can you pay for your Chiropractic Care?

Through most major credit cards, cash, personal check, your Health Savings Account plans and major insurance companies.


Does your office accept medical insurance?

Our office accepts Aetna, Blue Cross, University of Utah health plans, PEHP, some Select Health Plans, Medicare. It also depends on what you are seeking chiropractic care for. No matter what insurance you have call your insurance to see if you have Chiropractic Coverage. The phone number that you need to call is located on the back of your most current insurance card.


What if you have “not” met your deductible for your calendar year?

Before scheduling a new patient appointment please call your insurance company to verify your chiropractic coverage even if you think you already know. Ask what is your co-pay or co-insurance; ask how many chiropractic visits you are eligible for; ask how many visits have been used for your current calendar year; ask if your individual or family deductible has been met.


What if your deductible has “not” been met for your calendar year?

If you are coming to our office as a new patient, and if your deductible has “not” been met you would be responsible for paying approximately $105.00 to cover the estimated cost of your initial visit, because your medical insurance does “not” pay anything until your deductible has been met. At the end of your new patient visit a document would be signed by Dr. Bob and the patient stating how much was paid at the office visit. After four weeks your EOB (Explanation of Benefits) will be mailed to you and Dr. Bob. At that time You, the patient and Dr. Bob can see if any monies are due or to be reimbursed.


Do you need an “authorization from your insurance company” to receive chiropractic care?

Please call the member customer service phone number on the back of your insurance card before scheduling your new patient appointment to see if you need an “authorization from your insurance company” to receive chiropractic care.


Does Holistic Chiropractic & Wellness perform x-rays in their office?

No; everyone does not need x-rays. If any imaging is needed whether it be x-rays, MRI’s, CT scans you will be referred to a near-by clinic that specializes in imaging services, which your medical insurance, auto insurance may pay for.


Will I always receive a chiropractic adjustment?

There are different methods in giving chiropractic adjustments. If Dr. Bob feels that the manual chiropractic adjustment (the one where you hear a popping sound) can help you feel better – yes, but if you do “not” want a manual chiropractic adjustment that’s OK also. Dr. Bob would then consider giving you a neuro-mechanical type of chiropractic adjustment, which is more gentle and does not have a “pressure-releasing sound.”


If I become a patient of Holistic Chiropractic & Wellness will I need to have chiropractic appointments three times a week for 4-6-8-12 weeks?

No ~ Dr. Bob will give you his recommendations, but your visits are more determined by what you are seeking help for; what your body and mind need from a holistic perspective to make such changes that are needed, and based upon the level and intensity of your discomfort. Dr. Bob also takes into consideration your personal, family, job responsibilities and levels of stress in your life; whether you are seeking short term pain relief for your symptoms, or if you want to correct the problem or problems causing your condition, which may take some extra treatments.


Do all chiropractic physicians practice chiropractic the same?

No ~ each chiropractic physician has her / his own chiropractic philosophy, and each chiropractic physician will use different chiropractic techniques, equipment and length of time spent with you. If you want personal attention I don’t think that you will find more quality time spemt with you than at Holistic Chiropractic & Wellness.


Should you base your chiropractic experience at Holistic Chiropractic & Wellness like that of a friend of yours at a different chiropractic office?

Please don’t ~ because you will have a totally different experience at Holistic Chiropractic & Wellness. Dr. Bob does the best he can for you to have a good experience at Holistic Chiropractic & Wellness. Dr. Bob will give you recommendations for your healing, but it is also very difficult to please everyone.


What if you would like to know more about how Dr. Bob practices holistic chiropractic?

You can learn more about Dr. Bob’s practice here on this website.


You may call Holistic Chiropractic & Wellness at 801-230-0166 to set up your initial appointment. Same day appointments may be available. Holistic Chiropractic & Wellness offers flexible office hours Monday through Friday with Saturday & Sunday office hours from 11 am to 2 pm “by-appointment only”.

New patient appointments on average are about 5o-60 minutes depending upon the nature of your pain, injury, trauma, personal injury or car accident.  Subsequent office visits can be from 20 to 40 minutes depending upon the  complexity of your symptoms. You are welcome to bring current lab work, blood work, urinalysis, x-rays, MRI’s, CT scans to your initial appointment. As a chiropractic physician Dr. Bob is a primary healthcare physician in which you do not need a referral for chiropractic care, but some insurance companies may require you to do so.

If you’re looking for the least expensive chiropractic services in town or five minutes being spent with you, then you may want to call another chiropractic clinic. Our fees will be higher, our equipment is state-of-the-art, you will receive more personal attention and quality time then you probably ever had.

Unlike many traditional chiropractic offices Holistic Chiropractic & Wellness’s philosophy is that the chiropractic adjustment may not always be beneficial for everyone, nor is the chiropractic adjustment the only modality that can help you! If Dr. Bob thinks thinks that the chiropractic adjustment will not help you, he will not “chiropractically adjust” you. The chiropractic adjustment can provide instant pain relief, decrease joint inflammation and swelling, increase range of motion and flexibility, enhance nerve supply, blood flow, lymphatic drainage and stimulate your over-all energy. But if you haven’t done much to take care of your body over your year’s of life, one chiropractic adjustment isn’t going to cure you ~ sorry 🙁

If you are interested in using your medical insurance at Holistic Chiropractic & Wellness in Salt Lake City, Utah, please see the link titled Payment Options. You are “required” to call your insurance company to verify your chiropractic visits before scheduling a new patient appointment because insurance coverages are always changing and deductibles are always increasing.

If your deductible has not been met you will be required to pay a “fair & reasonable” amount of your initial or on-going sessions. Our office accepts most major credit cards, personal checks, cash and most HSA plans.